Trust, integrity, and value are at the heart of Chatham's nearly 80-year history. Chatham will repair or replace your stone at no charge if it should chip or break under ordinary circumstances, or if any defect in workmanship or materials becomes apparent. If you question whether your damaged jewelry is covered under the warranty, please return it along with the sales receipt to HELMUT The Jeweler, jewelry store in Show Low. We will expedite the item to Chatham for immediate servicing. If a replacement gem is needed, consideration will be taken to honor the original size and weight.
Lab-grown diamonds are excluded. A Certificate Grading Report is provided for lab-grown diamonds, but they are not covered by warranty.